The year is drawing to its end, but we can’t say the same about good news. Qulix has worked wonders and recently snatched another prestigious award.
IAOP has included our company into the list of proud holders of the Recognition for Excellence in Strategic Partnerships award.
To be qualified for this honor, we had to submit a detailed summary of our coalesced efforts related to the project for Reiffeisen Bank Aval. The judges explored the goals we managed to attain for our bank client, such as the significant decrease of the time to market for new products and services, engagement of additional customers via online channels, and creating new possibilities for cross-sale and up-sale.
Reaching such large-scale goals would be impossible without close cooperation with the bank’s representatives as we had to perform a thorough analysis of the infrastructure, available banking channels, hardware, and much more. Thanks to the hybrid approach to the team composition, the process of expertise sharing was fast and easy.
The scope of the solution covers several banking channels (web/mobile), a separate portal for private individuals, SMB, and corporate customers, integrated digital sales, administration, security, and other types of functional features. We exercised the omnichannel approach, so now the bank’s clients get the same level of service and customer support regardless of the type of the channel they prefer (a mobile app, a website, or an old-school phone call).
Our company is extremely proud of the Qulix team that made this project happen. However, we have never doubted our guys, their teamwork skills, and dedication to results.
Also, a big shoutout to Aval’s team, who never hesitated to approach us at every inch of the project journey and were always open to communication and sharing for the sake of the common goal.
This is not our first award of the kind, by the way. We did admirably back in 2020 and 2021. Let us hope more inspiring news will come next year as well!
