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As the world witnesses more technological innovation, employees and customers wrestle with more complex challenges. Mobile, fixed, and cable company staff deal with a flood of inquiries from various channels. They must match the right clues to customer requests quickly and empathetically, as their paychecks depend on it. Meanwhile, corporate teams at HQ grapple with…
While marketplaces and online shops spring up like mushrooms, we will hardly shock you by saying that 34% of people resort to digital stores at least once a week to satisfy ongoing customer needs. But the trend grows exponentially. Thus, why not ride the wave of the ecommerce boom and launch a digital sales channel…
A SaaS framework is part and parcel of cloud applications, as it predetermines their scalability potential, integration options, and architectural patterns, as well as lays the groundwork for the entire development process. On this account, do not just take wild guesses, when selecting it for your SaaS project. Lack expertise to make a deliberate strategic…
The path of SaaS product development can be extremely rough. Even after launch. Even for the industry’s torch-bearers. Guess which SaaS product had to ramp up its infrastructure to handle a huge spike in market demand due to the pandemic? Zoom. Which company had to revamp its software from top to toe when streaming technology…
Surfing the internet space in search of a time-tested SaaS security checklist that can help you launch and protect your cloud app? Stop skimming through an infinity of web pages. Instead, linger here for a couple of minutes, as in this article, not only do we explore the SaaS universe but also share unique, expert-level…