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The business world is currently undergoing a process of digital transformation. One is clear. Customer is the driver of changes. Customer focus is a trump card. In boardrooms, digital leaders with a profound IT-expertise are expected to be in great demand. IT-as-a-Service will be more relevant than ever before. written by: Anton Rykov Product Manager,…
By 2020, AI is expected to become a core component of the fund design process, particularly around trading authorizations and hand-offs with investors. Due to expanding digitalization the risk of fraud and hacking it will continue to grow. written by: Alexander Arabey By 2020, AI is expected to become a core component of the fund…
Internet of Things is often associated with making common objects smart and connected. But it’s not enough to ‘give senses’ to inanimate objects. What we need to do next is to let IoT think and learn. Here is why. written by: Anton Rykov Product Manager, Qulix Systems Internet of Things is often associated with making…
For the past several years the term ‘Customer loyalty’ has become a real trend almost in all spheres where business interacts with a customer: banking, retail, telecommunications, insurance, etc. Every business understands that the more new customers attracted and old ones retained the higher is the ARPU.
Most Telecom operators are at a standstill. They lose existing customers and can hardly attract new ones. The market is overcrowded with telco operators and customers choose those who either provide the lowest pricing and/or good services. Most of the telcos can’t go below the minimum price thus the only way out is to improve the customer service.